Please browse through the links below to find the support form you need. Please note that any website requiring a PASSWORD will require the same one identical to this page.
Please browse through the links below to find the support form you need. Please note that any website requiring a PASSWORD will require the same one identical to this page.
See the Exercise Coach HomePage for franchise announcements, upcoming meeting schedule and passwords, important dates and events, and links to frequently used documents.
Important policies, practices, and procedures are outlined HERE in our Business Operations Guide (BOG). Don’t forget to use the Table of Contents or the Search feature.
Use this FORM to contact support with any questions or concerns regarding BI Tools.
Click HERE to report a Substantive Change to your business, as defined in the Business Operations Guide.
If you have a question about a charge from The Exercise Coach USA, please click HERE to submit an inquiry. Estimated turnaround time: 3-5 Business Days
Complete this FORM to report an incident to the Corporate Team. Included in your submission should be a scanned copy of the Incident Report.
Click HERE to initiate the process of opening your next location (for franchisees with a valid Area Development Agreement)
Download the RELEASE FORM.
Complete this FORM to submit a testimonial.
Download the RELEASE FORM. Complete this FORM to submit photos and videos for use in Facebook Ads and other marketing campaigns. These can be of your studio, your coaches, your client’s testimonial videos, client workout videos (individual or group), or studio owner testimonials.
Complete this FORM to submit articles or other content for consideration to be shared through The Exercise Coach Marketing Channels
Complete this FORM to request a change to your Facebook or Google Ads Budget. 5-Mile Marketing will address change requests within 24 business hours.
Complete this FORM to submit suggestions or questions that you, a coach, or a client would like Brian and Amy to cover in an episode of the Strength Changes Everything Podcast.
Use this FORM to submit the contact information for leads to be blocked from receiving Facebook ads. For example, you may want to block a lead who keeps submitting for 2 Free Sessions, has already done theirs, and won’t sign up.
Use this FORM to inquire about missing Optum/ASH reimbursements. Please note that we are limited to a two-month lookback, and we may need upwards of 3-5 business days to research.
Use this FORM to submit requests for Standard Printing, Posters/Signs, and Mailers from our catalogs. Note that you must attach the appropriate order form (link below).
Print Orders: Catalog | Order Form
Poster Orders: Catalog & Order Form
Mailer Orders: Catalog | Order Form
