PRIVACY POLICY OF Exercise Coach USA, LLC d/b/a The Exercise Coach®

This policy covers Exercise Coach USA, LLC, DBA The Exercise Coach® (hereinafter “TEC”) and its affiliated companies, franchisees and websites treat personal information unique to you, which information may include your name, address, email address, social security number and telephone number. This information that you voluntarily provide to us in order to navigate through our website and receive information provided throughout this website including but not limited to product information, services offered through the website and at our TEC studios. Through this voluntary information, TEC is also able to determine your past use of this information provided herein. We may provide information to our trusted partners and affiliates and franchisees who work on our behalf in order to communicate with you via this website about offers available from and through TEC and our marketing partners.

When you voluntarily register with us, our affiliates or franchisees, you agree to provide information such as your name, email address and gender. Once you register, you are not anonymous to us but we still hold your information in the strictest of confidence.


TEC collects personal information when you register with TEC when you use TEC studios, services or products, and when you visit TEC web and social media pages or the pages of certain TEC partners, affiliates and franchisees. TEC may combine information about you that we have with information we obtain from franchisees, business partners or other companies. TEC collects information about your transactions with us, our franchisees and some of our business partners on the website, including information about your use of services or products we offer.

Exercise Coach USA, LLC, the Franchisor of TEC uses the information you voluntarily provide to us for the following general purposes: to customize the content you see, fulfill your requests for services and products, improve our services, contact you, conduct research, and compile reports on internal and external clients for our use in-house, and in order to better provide you information and the ability to interact with the website for our services. TEC does not rent, sell, or share personal information about you with other people or nonaffiliated companies except to provide products or services you have requested when we have your permission, or under the following circumstances.

We respond to subpoenas, court orders, or legal process, or to establish or exercise our legal rights or defend against legal claims; We believe it is necessary to share information in order to investigate, prevent or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of TEC terms of use, or as otherwise required by law. We transfer information about you if TEC is acquired by or merged with another company. In this event, TEC will notify you and get your permission in writing before information before information about you is transferred and becomes subject to a different privacy policy.

You can edit TEC account information, including your marketing preferences, at any time. We reserve the right to send you certain communications relating to the TEC service such as announcements, administrative messages and the TEC newsletter, that are considered part of your TEC account, without offering you the opportunity to opt-out of receiving them.

You can delete your TEC account by sending a request via e-mail to We limit access to personal information about you to employees who we believe reasonably need to come into contact with that information to provide products or services to you.

TEC and its affiliates and franchisees reserve the right to modify this Privacy Policy at any time and will provide such modifications on this website.

If you have questions or suggestions, please contact us by mail at:
The Exercise Coach
Customer Service – Privacy Policy Issues
500 S. Rand
Lake Zurich, IL 60047